Ear, Nose, & Throat Center of the Ozarks is a private medical and surgical practice committed to providing comprehensive specialty care of the ear, nose, throat, head and neck to Northwest Arkansas and throughout the entire Ozark region. Our dedicated, world-class clinicians hold themselves to a standard of excellence and ensure the best quality of care for their patients.
Our Mission
Our mission is to provide compassionate, comprehensive otolaryngology care that is state of the art and of the highest quality available anywhere.
Our Primary Value
The needs of the patient comes first.
Our Core Principle
We strive to understand each patient’s concerns and to provide timely care that is medically sound, ethical, evidence-based, efficient, and customized to the needs of each individual.
Patient Care & Environment Principles
- Collegial & cooperative staff teamwork with multispecialty integration.
- Highest-quality patient care provided with compassion and trust.
- Respect for the patient, family, and the patient’s primary physician.
- Comprehensive evaluation with timely, efficient assessment and treatment.
- Availability of the most advanced, innovative diagnostic and therapeutic technology and techniques.
- Highest-quality staff mentored in a positive culture and valued for their contributions.
- A scholarly environment of education.
- Physician leadership.
- Professional dress, decorum, and facilities.
Our Value Statements
Respect: Treat everyone in our diverse community, including
patients, their families, and colleagues, with dignity.
Integrity: Adhere to the highest standards of professionalism,
ethics, and personal responsibility, worthy of the trust
our patients place in us.
Compassion: Provide the best care, treating patients and family
members with sensitivity and empathy.
Healing: Inspire hope and nurture the well-being of the whole
person, respecting physical, emotional, and spiritual
needs.
Teamwork: Value the contributions of all, blending the skills of
individual staff members in unsurpassed
collaboration.
Innovation: Infuse and energize the organization, enhancing the
lives of those we serve, through the creative ideas
and unique talents of each employee.
Excellence: Deliver the best outcomes and highest quality
service through the dedicated effort of every team
member.
Stewardship: Sustain and reinvest in our mission and extended
community by wisely managing our human, natural,
and material resources.